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MOOD AND ANXIETY · ARTICLE 09

Getting an assessment

Preparing to seek help


Deciding to seek help for difficulties with mood or anxiety can be a significant step. Some people reach out when symptoms begin to interfere with daily life; others wait until they feel exhausted by trying to manage alone. There may be uncertainty about what to say, whether the difficulties are serious enough to warrant attention or what an assessment might involve.

An assessment is not a test of character or a judgement about how well someone is coping. It is an opportunity to describe what has been happening, explore possible explanations and consider what kind of support may be appropriate. You do not need to understand your symptoms fully or prepare a perfect explanation before asking for help.

1. When should you seek help?

It may be appropriate to seek an assessment when low mood, anxiety, intrusive thoughts, panic or changes in energy persist, become difficult to manage or begin to affect relationships, work, sleep or everyday responsibilities. There is no requirement to wait until symptoms become severe. Early support can help clarify what is happening and identify ways to prevent difficulties from becoming more disruptive.

People sometimes delay seeking help because they believe others have more serious problems, that they should cope independently or that their distress is not visible enough to count. Others fear being judged or misunderstood. The degree of distress a person experiences matters, even when they continue to fulfil responsibilities.

If symptoms are new, intense or accompanied by significant changes in behaviour, sleep or energy, professional advice is particularly important. Thoughts of suicide or self-harm warrant prompt support regardless of whether a person has received a diagnosis.

2. What happens during an assessment?

In the UK, a GP is often the first point of contact for difficulties with mood or anxiety. Depending on symptoms and local services, an assessment may also take place through a mental health practitioner or specialist service.

The clinician will usually ask about symptoms, when they began, how often they occur and how they affect daily life. They may explore sleep, appetite, concentration, energy, physical symptoms, relationships, work and recent or past life events. Previous episodes, family history, medication, alcohol or other substance use and physical health may also be relevant.

You may be asked about thoughts of self-harm or suicide. These questions are intended to understand risk and identify appropriate support, not to criticise or shame you. Questionnaires may help assess severity or monitor changes, but they do not replace a wider clinical conversation. Sometimes more than one appointment is needed.

3. How to prepare for the conversation

You do not need extensive preparation, but a few notes can make it easier to explain what has been happening. Consider noting when difficulties began, whether they are continuous or occur in episodes, and what appears to make them better or worse. Include changes in sleep, appetite, energy, concentration and motivation, as well as effects on everyday activities.

It may help to describe what you have stopped doing, what now requires greater effort and whether your ways of managing distress are becoming difficult to maintain. If you have experienced periods of unusually elevated energy, reduced need for sleep or impulsive behaviour, mention these as well as periods of low mood.

You may wish to list medication, relevant physical health concerns and previous treatment experiences. You can take written notes to an appointment and ask for information to be repeated or explained. If speaking is difficult, you may be able to share your notes or ask a trusted person to accompany you.

4. What if you do not know how to explain it?

Emotional difficulties do not always present as a clear list of symptoms. You may know that something has changed without being able to identify precisely what it is. It is acceptable to begin with a simple description: what feels different, what has become difficult and what concerns you most. You do not need to use clinical terminology or arrive with a theory about the cause.

If you tend to minimise your difficulties, describe what an ordinary day actually requires of you. Explain whether you are struggling to sleep, spending hours worrying, avoiding activities or using considerable effort to appear composed around others.

If symptoms fluctuate, describe both difficult periods and times when you feel better. An assessment should make room for uncertainty. You may not establish every answer immediately, and it is reasonable to ask questions or explain when an interpretation does not fit your experience.

5. Understanding your options

Following an assessment, possible next steps may include monitoring symptoms, psychological therapy, medication, practical support or referral to a specialist service. The appropriate approach depends on the nature and severity of the difficulties, circumstances and available services.

You should have the opportunity to discuss potential benefits and disadvantages, ask questions and express preferences. If a proposed treatment does not feel suitable, explain your concerns and ask whether alternatives are available. If symptoms persist or worsen, arrange a review rather than assuming that nothing more can be done.

Access to services and waiting times vary across the UK. While waiting for an appointment, a GP can advise on interim support. NHS Talking Therapies services in England also provide psychological treatment for certain common mental health difficulties, including anxiety and depression.

If you need help urgently

If you are experiencing a mental health crisis in England, call NHS 111 and select the mental health option for urgent support. If you or someone else is in immediate danger, call 999 or go to A&E.

NHS – Mental health information and support
NHS – Find an NHS Talking Therapies service
NICE – Clinical guidelines

Educational disclaimer

This article is for educational purposes and does not replace individual medical advice, assessment or treatment. If you are concerned about your mental health, consult a qualified healthcare professional.

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